Starcrest was founded in year 2012 by Army Veterans with rich leadership experience of Facility Management in reputed corporates. We believe in high value proposition offering to our clients with focus on service excellence and compliances. We have a complete transparent business model with clients having real time access to account dashboard. Starcrest ethos are centered around "Continuous Improvement" with regular client feedback, investment in Human Assets and Technology Integration. Our commitment towards quality is manifested through certifications like ISO-9001, OHSAS-18001 and SA-8000.
Company profileRole Overview
We are hiring a Soft Service Trainer to train and develop housekeeping staff across client sites in Delhi-NCR. The role focuses on service quality, grooming, customer interaction, and compliance with hygiene standards.
Responsibilities
Conduct induction and refresher training for staff.
Train on cleaning techniques, hygiene, safety, and customer service.
Monitor performance and identify training needs.
Maintain training records and reports.
Travel across Delhi-NCR for site-based sessions.
Requirements
Graduate/Diploma in Hospitality or Facility Management.
3–5 years of training experience in housekeeping/facility services.
Strong communication and presentation skills.
Knowledge of housekeeping processes and safety practices.
Fluency in Hindi and English preferred.
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