PSIPL has promoted Mitul Shah to head of information technology, widening his responsibilities beyond applications into a broader technology mandate. The move underscores how facilities management companies are leaning on IT to improve efficiency, automation and digital execution. Shah has more than 15 years of experience and was recently recognised with the CIO NEXT100 Award 2026.
PSIPL has widened Mitul Shah’s remit at a time when Indian enterprises are under pressure to make technology teams do more than keep systems running. The property services company has elevated Shah to head of information technology, signalling a stronger push to align IT with operational efficiency, business scale and digital change.
According to CXO Digitalpulse, Shah has stepped into the new role at Property Solutions (India) Pvt. Ltd., a Kalpataru Group company. The appointment builds on his earlier position within the organisation and comes after more than 15 years spent across enterprise technology, digital programmes and IT leadership.
A move that expands his brief beyond applications
Shah had previously been associated with PSIPL in an IT leadership capacity, where he was identified as head of IT applications. In that role, he worked on technology initiatives aimed at making business operations more efficient and better prepared for future demands, the report said.
His elevation to a broader technology leadership post suggests that PSIPL is looking to consolidate applications, infrastructure and digital execution under a more unified strategy. For a services business operating in facilities management, that can matter as much as customer-facing technology, because back-end systems often determine how smoothly large, distributed operations run.
Why the appointment matters for a facilities management business
PSIPL operates in a sector where margins can be tight and service delivery depends on coordination across sites, vendors and employees. The company, founded in 2000, offers facility management, technical and soft services, security management, energy management, ESG solutions, integrated facility management and procurement, making technology a central enabler rather than a support function.
In that context, a head of information technology is not simply managing hardware or software. The role is increasingly tied to automation, data visibility, workflow standardisation and faster decision-making. As organisations across India look to modernise operations, technology leaders are being asked to connect digital tools directly to measurable business outcomes.
Recognition has added to Shah’s profile
Shah’s promotion follows industry recognition for his work in technology leadership. PSIPL recently said he received the CIO NEXT100 Award 2026 at the 27th Annual CIO & Leader Conference & Awards, a distinction that highlighted his contribution to innovation and digital transformation initiatives.
His professional profile describes him as a senior IT leader with more than 15 years of experience, and his career has centred on matching technology capabilities with business needs. That mix of strategic and operational experience is often what companies seek when they move an internal technology executive into a wider mandate.
What the elevation signals for PSIPL
For PSIPL, Shah’s appointment also reflects a broader trend across Indian corporates: technology is no longer being treated as a back-office utility. Whether in real estate services, manufacturing, logistics or consumer businesses, boards are increasingly asking CIOs and IT heads to drive resilience, efficiency and transformation simultaneously.
Kalpataru Group-backed PSIPL appears to be following that playbook by placing a leader with application experience and digital transformation exposure in charge of a wider IT portfolio. The challenge now will be to turn that mandate into visible gains across service delivery, internal processes and technology adoption.
As businesses continue to invest in automation and digital platforms, such appointments are likely to become more common. For PSIPL, the decision to broaden Shah’s role suggests a deliberate attempt to make technology a strategic lever rather than a separate function, and to use that lever to support the next phase of growth.
Source Link: Economic Times Facility
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