Gangnam-gu in Seoul, South Korea, has introduced a digital facility management system across 23 public locations, integrating building information, maintenance records, inspection details and repair histories into a centralised platform.
The system, launched in November 2026, covers 22 neighbourhood community service centres and the Resident Autonomy Division at the district office. It is integrated with the district's existing Smart Gangnam Head Office System, a digital dashboard first introduced in 2023.
The initiative aims to improve maintenance coordination, streamline facility management operations and enable faster responses to building-related issues
Previously, information related to public building facilities and maintenance was managed separately by the district office's Resident Autonomy Division, individual neighbourhood community centres and the Gangnam Cultural Foundation, which operates some of the facilities.
This fragmented approach made it difficult to maintain comprehensive repair histories, monitor facility conditions and respond quickly to maintenance requirements.
To address these challenges, Gangnam-gu conducted a comprehensive survey of major building facilities and equipment before integrating the collected information into the new system.
The digital platform provides access to:
Building profiles and facility photographs.
Architectural and facility layout drawings.
Repair, renovation and maintenance histories.
Facility usage and installation details.
Equipment service life and inspection requirements.
Staffing information and emergency contact details.
The system enables district-level administrators to monitor the condition of all neighbourhood community centre buildings through a centralised dashboard.
Individual community centres and the Gangnam Cultural Foundation can access the same information to conduct facility inspections, submit maintenance requests and track completed repair work.
The shared platform is expected to improve coordination between the district administration, local centres and the outsourced operating organisation, reducing delays in identifying and addressing facility-related issues.
Another important feature is the use of accumulated facility data to support maintenance planning and budget allocation.
By maintaining detailed records of equipment conditions, service life, inspections and previous repairs, the district administration aims to establish more objective grounds for identifying maintenance priorities and allocating public funds.
The system also enables officials to compare facility conditions across different locations, helping identify ageing equipment and buildings that require attention.
Gangnam-gu District Mayor Kim Hyun-ki said the new system would allow administrative departments and outsourced organisations to respond more quickly using a unified set of information.
The district plans to continue expanding the use of digital technologies across public administration to improve operational efficiency and ensure that residents can access safe and convenient public facilities.
Source Link: Mbiz
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