SMS Integrated Facility Services (SMS IFS), part of the SILA platform, is a leading Indian Integrated Facility Management provider delivering comprehensive operational, technical, and support solutions for commercial, corporate, healthcare, retail, and industrial properties nationwide. Operating across Tier 1, Tier 2, and Tier 3 cities, the company manages a wide spectrum of services—ranging from soft services like housekeeping and pest control to complex MEP maintenance, pantry management, and ESG consulting. Driven by a massive workforce and tech-enabled tracking systems, SMS IFS utilizes real-time site monitoring and data tools to ensure smooth, efficient workplace operations for its clients.
Company profileKey Skills
Fluent English communication
(Verbal & written )
Storng reporting, documentation and problem solving abilities.
Key Responsibilities
01) Handling day to day operations on client sites.
02) Monitor daily attendance at all assigned sites and ensure adequate manpower availability. Control attrition rate.
03) Coordinate for hiring/recruitment, joining, training and developing new employees at the client sites.
04) Coordinate manpower deployment with the Operations Executive and support other field officers as needed.
05) Site mobilization & ensure the smooth operation. Execution & maintaining of site documentation.
06) Guide staff on work procedures, grooming standards, quality expectations, and housekeeping best practices.
07) Escalate unresolved staff grievances for prompt action.
08) Conduct site visits as per the approved monthly plan.
09)During visits, inspect - Attendance registers and records of late arrivals, Staff grooming, uniform compliance, and discipline, Duty rosters, cleaning schedules, and execution, Availability of cleaning materials and equipment condition.
10) Maintain regular communication with clients to understand expectations and address operational concerns.
11) Ensure cleaning materials are available and machines/equipment are in working condition across all sites.
12) Obtain monthly attendance approvals from clients for billingpurposes.
13) Ensure timely preparation and submission of client invoices.
14) Track and follow up bills submission & payment collection.
15) Providing leadership and direction to Site Supervisors, employees & subordinates.
16) Ensure company policies,
health, safety, and security rules are followed at the client sites.
17)Prepare and submit reports - MMR & MOM
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour.
Add my business arrow_forward
Find Trusted Suppliers
Explore Jobs
News & Magazines 
Events 
Buy Products
Blogs 
Join the FM Community
Podcasts 
Service Performance Index
More