SILA is a Real Estate Platform, managing over 200 million sq.ft. of assets with 22,000+ employees, pan India. We have a diverse client base of large Corporates, Real Estate Funds, Landowners and Developers. SILA provides Facility Management, General Contracting and Real Estate Advisory services to various sectors. In 2019, SILA ventured into Real Estate development, with a Mumbai Metropolitan Region (MMR) focus. SILA’s development arm is currently constructing 750,000 sqft of Real Estate Norwest Venture Partners and Samara Capital Group have invested in the Services and Development businesses respectively.
Company profileKey Responsibilities
Receive tickets through emails and the helpdesk portal and assign work orders to maintenance, housekeeping, security, pantry, or technical teams.
Track the progress of each ticket, and ensure closure within SLA;
Prepare and share daily/weekly reports
Required Skills and Qualifications
Graduate in any discipline.
1–3 years of experience in facilities, helpdesk, administration, or customer service roles.
Strong communication skills in English, Hindi and Tamil
Proficiency in MS Office and familiarity with helpdesk, customer support, or ticketing tools.
Looking for immediate joining only or 15 days less
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