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About company

ISS provides high quality facility services which includes facilities management; cleaning & hygiene services; maintenance and building services; catering; security; landscaping and a wide range of other tailor-made services for customers throughout the Public and Private Sectors. The customer's account is a high-profile global account for ISS and part of the delivery involves dedicated environmental management across the five regions: UK, EMEA, APAC, India, and the Americas. The ISS Group was founded in Copenhagen, Denmark in 1901 and has grown to become one of the world's leading Facility Services companies with presence in over 30 countries. ISS, today, is the world's fourth largest private employer serving thousands of both public and private sector customers. ISS India has been operating since 2005 and has grown to over 40,000 employees. With over 1,000+ clients, managing 180 million square feet of blue- chip facilities, serving over 750k+ meals per day, securing and guarding over 2500 facilities, we have a presence in 150+ cities across 21 States. ISS India is today a significant player in the Facility Management & Professional Services industry in India.

Company profile

Senior FM

Job Description – Senior Facility Manager (Integrated Facilities Management)

Key Responsibilities:

  • Manage overall Facilities Services and Operations.
  • Handle client management and conduct regular site visits to support on-site teams and client requirements.
  • Oversee client contract management and ensure adherence to SLAs.
  • Manage budgeting, financials, and account profitability.
  • Conduct site audits and regular performance reviews.
  • Lead monthly management reviews with clients regarding site operations.
  • Implement innovation and best practices across sites.
  • Organize client engagement programs and drive monthly team training.
  • Conduct quarterly business reviews with clients.
  • Ensure compliance management for both site and vendors.
  • Supervise vendor operations and service delivery.
  • Support the Business Solutions team with new business pitches, site surveys, and proposals.
  • Process client site invoices and manage receivables and vendor payments in a timely manner.
     

Skill set:

  • Key Account Management
  • Customer Handling
  • Strong Team Player
  • Operations Management
  • Good Communication Skills
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Job Summary

  • Vacancy : 01
  • Job Type: Permanent
  • Experience : 10-15 Years
  • Job Location : Gurugram
  • Annual CTC : Rs. 2,200,000.00
  • Role : Operations Management
  • Gender: Male/Female Both
  • Education : Any Degree
  • Date : 11, Nov 2025
  • Time :12:00 AM
  • Published on : 11, Nov 2025
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