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About company

Today, with presence in 50 cities and towns, servicing 800+ customers in over 1200 customer locations, Dusters Total Solutions Services Pvt Ltd is one of India’s leading Integrated Facility Management Service Providers in terms of scale, reach, customer profile, area under maintenance, employee strength etc. The year 2008 was pivotal in the history of the company wherein Dusters Total Solutions Services Pvt Ltd is one of India’s leading Integrated Facility Management Service Providers in terms of scale, reach, customer profile, area under maintenance, employee strength etc. We stand amongst Top 5 Facility Management Companies in India as Best Company in Smart Cleaning Solutions In 2016, DTSS became part of the SIS Group, India’s leading Security & Business Services Organization, Serving 9000+ Customers with 300+ SBU Offices, Employing 2,40,462+ Staff for the past 43 years The DTSS ethos is centered on constant enhancement of the service offering, people centricity by encouraging internal growth and strong adherence to compliance all while focusing on increased reach and scale.

Company profile

Key Account Manager (Technical)

Role Overview

We are looking for a dynamic and technically strong Key Account Manager to manage Pan India remote operations, client coordination, repair & maintenance activities, vendor management, and service delivery operations. The ideal candidate should possess strong communication, coordination, and problem-solving skills with experience in facility management or technical operations.

Key Responsibilities

  • Managing Pan India remote operations and technical support activities
  • Handling repair and maintenance coordination across locations
  • New vendor sourcing and vendor relationship management
  • Conducting and coordinating safety audit works
  • Client coordination and relationship management
  • Invoice submission and documentation follow-up
  • Payment follow-up and coordination with clients/accounts teams
  • Ensuring timely closure of operational issues and escalations
  • Maintaining service quality and compliance standards


Required Skills

  • Strong operational and coordination skills
  • Knowledge of repair & maintenance processes
  • Vendor management and negotiation skills
  • Good communication and reporting abilities
  • Ability to manage multiple clients and locations remotely
  • Proficiency in MS Excel, Email communication, and reporting tools


Qualification

  • Any Graduate / Diploma (Technical background preferred)
  • Experience in Facility Management / Technical Operations preferred

Skill set:

  • Incident and Escalation Management
  • Preventive Maintenance Planning (PPM)
  • Facility Management Operations
  • Preparing Monthly MIS
  • Technical Service Management
  • Customer Management
  • Computer Literacy
  • Good Communication Skills
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Job Summary

  • Vacancy : 01
  • Job Type: Permanent
  • Experience : 10-12 Years in Facility Management
  • Job Location : Chennai
  • Annual CTC : Rs. 950,000.00
  • Role : Key Account Manager (Technical)
  • Gender: Male
  • Education : BE / Diploma in Electrical or Mechanical
  • Date : 29, May 2026
  • Time :12:00 AM
  • Published on : 29, May 2026
  • Job Code: FLK-JOB-2026-511
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