ISS provides high quality facility services which includes facilities management; cleaning & hygiene services; maintenance and building services; catering; security; landscaping and a wide range of other tailor-made services for customers throughout the Public and Private Sectors. The customer's account is a high-profile global account for ISS and part of the delivery involves dedicated environmental management across the five regions: UK, EMEA, APAC, India, and the Americas. The ISS Group was founded in Copenhagen, Denmark in 1901 and has grown to become one of the world's leading Facility Services companies with presence in over 30 countries. ISS, today, is the world's fourth largest private employer serving thousands of both public and private sector customers. ISS India has been operating since 2005 and has grown to over 40,000 employees. With over 1,000+ clients, managing 180 million square feet of blue- chip facilities, serving over 750k+ meals per day, securing and guarding over 2500 facilities, we have a presence in 150+ cities across 21 States. ISS India is today a significant player in the Facility Management & Professional Services industry in India
Company profileKey Responsibilities
Receive tickets through emails and the helpdesk portal and assign work orders to maintenance, housekeeping, security, pantry, or technical teams.
Track the progress of each ticket, and ensure closure within SLA;
Prepare and share daily/weekly reports
Required Skills and Qualifications
Graduate in any discipline.
1–3 years of experience in facilities, helpdesk, administration, or customer service roles.
Strong communication skills in English, Hindi and Tamil
Proficiency in MS Office and familiarity with helpdesk, customer support, or ticketing tools.
Looking for immediate joining only or 15 days less
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