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About company

Compass Group India Pvt. Ltd. - Every day, we shape workplaces and communities into happier, healthier, and more sustainable spaces. With exceptional food services to crafting safe, efficient workplaces through end-to-end facility management services, we empower organisations to foster collaboration and achieve their full potential. Our focus on nutrition and wellness ensures that every meal we serve contributes to a healthier, more vibrant community. Creating engaging, welcoming, and fulfilling workplaces fosters collaboration. Every service we deliver, every partnership we form, and every innovation we introduce is rooted in our purpose: to positively impact people and the planet. From humble beginnings in British wartime factories in the 1940s, we’ve grown into a global leader in food and facility services, shaping environments where people excel.

Company profile

Help Desk Executive

Job Description

Manage the front office area, welcome visitors, and answer phone calls. Also help with administrative tasks like scheduling appointments and organizing files.

  • Strong communication and interpersonal skills
  • Proficiency in MS Office (Word, Excel, PowerPoint)
  • Professional phone etiquette and ability to manage front desk operations
  • Multitasking and problem-solving skills
  • Customer service orientation
  • Ability to coordinate with internal teams and external visitors

Key Responsibilities

  • Answering phone calls: Answer incoming phone calls and direct them to the appropriate staff member or department. 

  • Handling mail and packages: Receive, sort, and distribute mail and packages. 

  • Scheduling appointments: Schedule appointments and meetings. 

  • Maintaining records: Maintain employee and department directories, and keep records of visitor badges. 

  • Maintaining supplies: Order front office supplies and keep the inventory of stock. 

  • Providing customer service: Address visitors' queries and ensure their needs are met promptly. 

  • Maintaining security: Maintain security and telecommunications systems. 

  • Reception area: Ensure the reception area is tidy and well-organized. Arrange seating, check reading materials, and make sure everything is in place. 

  • Greeting visitors: Welcome visitors and clients in a professional and courteous manner. 

Skill set:

  • MIS Generation
  • Computer Literacy
  • Good Communication Skills
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Job Summary

  • Vacancy : 01
  • Job Type: Permanent
  • Experience : 2-4 Years
  • Job Location : Mumbai
  • Annual CTC : Rs. 396,000.00
  • Role : Helpdesk Operations
  • Gender: Male
  • Education : SSC / HSC
  • Date : 29, Oct 2025
  • Time :12:00 AM
  • Published on : 29, Oct 2025
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