Sodexo is a global company specializing in food services and integrated facilities management, providing everything from corporate cafeterias and hospital kitchens to housekeeping, technical maintenance, and workplace experience solutions. Operating in more than 50 countries, it focuses on improving “quality of life” through sustainable food programs, efficient facility operations, and employee‑centric services. In India, Sodexo is a major player in both food services and facilities management, and its employee benefits division—formerly Sodexo Meal Pass—now operates under the brand Pluxee
Company profileRequirement
The ideal candidate should have 5 to 8 years of experience in a similar role within the facility management industry, along with strong communication skills.
This role will be responsible for overseeing Site operations at the assigned site, including housekeeping, vendor management, and overall facility operations.
Key Responsibilities:
Establish and maintain appropriate customer service procedures and standards, interfacing with customers to resolve issues effectively
Evaluate support services, identify needs, anticipate challenges, and develop corrective action plans proactively
Coordinate building security services, regular maintenance, and repair activities.
Assist in preparing MIS reports for sites, as well as managing shifts for Supervisors and Housekeeping teams
Oversee office services required to support departmental operations efficiently
Assist in implementing efficiency standards while maintaining discipline and ensuring high-quality work by all team members
Ensure all client complaints are addressed within the established turnaround time
Maintain agreed manpower strength as per the contract, coordinating with the office to fill any manpower shortages promptly
Maintain adequate stock levels of chemicals required for housekeeping services and ensure availability on-site
Take responsibility for overall safety and security at the site, ensuring compliance with established protocols. Desired Experience: Minimum of 3 years of relevant experience
Strong communication and interpersonal skills, with the ability to effectively engage with diverse client teams
Familiarity with occupational safety standards and requirements.
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