Compass Group India Pvt. Ltd. - Every day, we shape workplaces and communities into happier, healthier, and more sustainable spaces. With exceptional food services to crafting safe, efficient workplaces through end-to-end facility management services, we empower organisations to foster collaboration and achieve their full potential. Our focus on nutrition and wellness ensures that every meal we serve contributes to a healthier, more vibrant community. Creating engaging, welcoming, and fulfilling workplaces fosters collaboration. Every service we deliver, every partnership we form, and every innovation we introduce is rooted in our purpose: to positively impact people and the planet. From humble beginnings in British wartime factories in the 1940s, we’ve grown into a global leader in food and facility services, shaping environments where people excel.
Company profileThis role will be responsible for overseeing overall facility operations.
Key Responsibilities:
Establish and maintain appropriate customer service procedures and standards, interfacing with customers to resolve issues effectively.
Evaluate support services, identify needs, anticipate challenges, and develop corrective action plans proactively.
Coordinate building security services, regular maintenance, and repair activities.
Assist in preparing MIS reports for sites, as well as managing shifts for Supervisors and Housekeeping teams.
Oversee office services required to support departmental operations efficiently.
Assist in implementing efficiency standards while maintaining discipline and ensuring high-quality work by all team members.
Ensure all client complaints are addressed within the established turnaround time.
Maintain agreed manpower strength as per the contract, coordinating with the office to fill any manpower shortages promptly.
Maintain adequate stock levels of chemicals required for housekeeping services and ensure availability on-site.
Take responsibility for overall safety and security at the site, ensuring compliance with established protocols.
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