ISS provides high quality facility services which includes facilities management; cleaning & hygiene services; maintenance and building services; catering; security; landscaping and a wide range of other tailor-made services for customers throughout the Public and Private Sectors. The customer's account is a high-profile global account for ISS and part of the delivery involves dedicated environmental management across the five regions: UK, EMEA, APAC, India, and the Americas. The ISS Group was founded in Copenhagen, Denmark in 1901 and has grown to become one of the world's leading Facility Services companies with presence in over 30 countries. ISS, today, is the world's fourth largest private employer serving thousands of both public and private sector customers. ISS India has been operating since 2005 and has grown to over 40,000 employees. With over 1,000+ clients, managing 180 million square feet of blue- chip facilities, serving over 750k+ meals per day, securing and guarding over 2500 facilities, we have a presence in 150+ cities across 21 States. ISS India is today a significant player in the Facility Management & Professional Services industry in India
Company profileJOB DESCRIPTION & RESPONSIBILITIES
Manage day-to-day operations of a 1,50,000 sq. ft. corporate facility, ensuring uninterrupted and efficient service delivery.
Supervise Housekeeping, Pantry, Security, Helpdesk, Vendor Management, and other IFM services as applicable.
Possess working knowledge of HVAC, Electrical Systems, DG, UPS, BMS, Fire & Life Safety Systems, Plumbing, and basic MEP operations.
Monitor preventive and corrective maintenance activities and coordinate with technical teams and vendors for timely resolution.
Conduct daily facility inspections and ensure compliance with SLA, KPI, SOP, HSE, and statutory requirements.
Manage manpower deployment, attendance, grooming, training, discipline, and performance of facility teams.
Coordinate with clients, vendors, and internal stakeholders regarding complaints, work permits, breakdowns, projects, and ad-hoc requirements.
Maintain facility MIS, AMC records, PPM schedules, equipment logs, statutory registers, inventory, and operational documentation.
Monitor consumables, spares, energy/utilities, and service costs to ensure effective cost control and resource optimization.
Drive audits, RCA/CAPA, emergency preparedness, safety initiatives, and continuous improvement to enhance overall facility performance.
Drive MMR, QBR, monthly billing, and collections, ensuring timely submission and follow-up.
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