About company https://silagroup.co.in/ Irfan Sayed rec########## 865####### SILA is a Real Estate Platform, managing over 200 million sq.ft. of assets with 22,000+ employees, pan India. We have a diverse client base of large Corporates, Real Estate Funds, Landowners and Developers. SILA provides Facility Management, General Contracting and Real Estate Advisory services to various sectors. In 2019, SILA ventured into Real Estate development, with a Mumbai Metropolitan Region (MMR) focus. SILA’s development arm is currently constructing 750,000 sqft of Real Estate Norwest Venture Partners and Samara Capital Group have invested in the Services and Development businesses respectively
Company profileRequirement
The ideal candidate should have 5 to 8 years of experience in a similar role within the facility management industry, along with strong communication skills.
This role will be responsible for overseeing Site operations at the assigned site, including housekeeping, vendor management, and overall facility operations.
Key Responsibilities:
Establish and maintain appropriate customer service procedures and standards, interfacing with customers to resolve issues effectively
Evaluate support services, identify needs, anticipate challenges, and develop corrective action plans proactively
Coordinate building security services, regular maintenance, and repair activities.
Assist in preparing MIS reports for sites, as well as managing shifts for Supervisors and Housekeeping teams
Oversee office services required to support departmental operations efficiently
Assist in implementing efficiency standards while maintaining discipline and ensuring high-quality work by all team members
Ensure all client complaints are addressed within the established turnaround time
Maintain agreed manpower strength as per the contract, coordinating with the office to fill any manpower shortages promptly
Maintain adequate stock levels of chemicals required for housekeeping services and ensure availability on-site
Take responsibility for overall safety and security at the site, ensuring compliance with established protocols. Desired Experience: Minimum of 3 years of relevant experience
Willingness to work in shifts as required
Strong communication and interpersonal skills, with the ability to effectively engage with diverse client teams
Familiarity with occupational safety standards and requirements.
The ideal candidate should have 5 to 8 years of experience in a similar role within the facility management industry, along with strong communication skills.
This role will be responsible for overseeing Site operations at the assigned site, including housekeeping, vendor management, and overall facility operations.
Key Responsibilities:
Establish and maintain appropriate customer service procedures and standards, interfacing with customers to resolve issues effectively
Evaluate support services, identify needs, anticipate challenges, and develop corrective action plans proactively
Coordinate building security services, regular maintenance, and repair activities.
Assist in preparing MIS reports for sites, as well as managing shifts for Supervisors and Housekeeping teams
Oversee office services required to support departmental operations efficiently
Assist in implementing efficiency standards while maintaining discipline and ensuring high-quality work by all team members
Ensure all client complaints are addressed within the established turnaround time
Maintain agreed manpower strength as per the contract, coordinating with the office to fill any manpower shortages promptly
Maintain adequate stock levels of chemicals required for housekeeping services and ensure availability on-site
Take responsibility for overall safety and security at the site, ensuring compliance with established protocols. Desired Experience: Minimum of 3 years of relevant experience
Willingness to work in shifts as required
Strong communication and interpersonal skills, with the ability to effectively engage with diverse client teams
Familiarity with occupational safety standards and requirements.
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