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Job Title: Assistant Manager – Back Office Operations

Location: Thane, Mumbai

Experience: 2–3 years as a Team Leader in Back Office Process

Salary: Up to ₹6 LPA

Shift: 24/7 (Rotational)

About the Role:

Our client in Thane is looking for a skilled and proactive Assistant Manager (AM) to lead and manage back-office operations. The ideal candidate must have hands-on experience

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Job Title: Assistant Manager – Back Office Operations

Location: Thane, Mumbai

Experience: 2–3 years as a Team Leader in Back Office Process

Salary: Up to ₹6 LPA

Shift: 24/7 (Rotational)

About the Role:

Our client in Thane is looking for a skilled and proactive Assistant Manager (AM) to lead and manage back-office operations. The ideal candidate must have hands-on experience leading teams in a reputed organization and should possess excellent communication and people management skills.

Key Responsibilities:

  • Lead, mentor, and manage a back-office operations team.
  • Ensure smooth day-to-day functioning of processes with high accuracy and efficiency.
  • Monitor team performance, set KPIs, and ensure delivery of SLA targets.
  • Handle escalations, resolve operational issues, and maintain process quality.
  • Prepare and share daily/weekly/monthly reports with management.
  • Coordinate with internal stakeholders to ensure operational alignment.
  • Drive process improvements to enhance productivity and accuracy.
  • Support training and development activities for process executives.

Required Skills & Qualifications:

  • Graduate in any discipline (preferred).
  • 2–3 years of proven Team Leader experience in a back-office process from a reputed organization.
  • Strong communication (verbal & written) and interpersonal skills.
  • Ability to manage teams in a fast-paced environment.
  • Strong analytical, reporting, and decision-making abilities.
  • Flexibility to work in 24/7 rotational shifts.

Benefits:

  • Opportunity to work with a reputed client.
  • Growth-oriented role with team management exposure.
  • Competitive salary up to ₹6 LPA.

How to Apply:

Interested candidates can share their updated CV at:

📧 umakanta.patro@careerguideline.co.in

Source: LinkedIn

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