We have an opening for Helpdesk executive.
Key Responsibilities
• Receive and log tickets through emails and the helpdesk portal.
• Assign work orders to maintenance, housekeeping, security, pantry, or technical teams.
• Monitor the progress of each ticket, follow up with teams, and ensure closure within SLA; update records and close jobs in the system.
• Prepare MIS and share dai
We have an opening for Helpdesk executive.
Key Responsibilities
• Receive and log tickets through emails and the helpdesk portal.
• Assign work orders to maintenance, housekeeping, security, pantry, or technical teams.
• Monitor the progress of each ticket, follow up with teams, and ensure closure within SLA; update records and close jobs in the system.
• Prepare MIS and share daily/weekly reports with the respective Facilities Manager.
Required Skills and Qualifications
• Graduate in any discipline.
• 1–3 years of experience in facilities, helpdesk, administration, or customer service roles.
• Strong communication skills in English and the local language, with a customer service–oriented attitude.
• Proficiency in MS Office (Excel and PowerPoint) and familiarity with helpdesk, customer support, or ticketing tools.
• Excellent coordination, follow‑up, and time‑management skills; ability to work under pressure and manage multiple requests simultaneously.
Ready to work in rotational shifts including night shift
Immediate joiners
Salary 4.5 lac CTC based on experience
Only male candidates can apply for this position
Location - Porur
If interested, kindly share your resumes on sowjanya.r@in.issworld.com
Source: LinkedIn
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour.
Add my business arrow_forward
Suppliers
Jobs 
News & Magazines 
Events 
Blogs 
Members Lounge
Podcasts 
Support