We are hiring a Helpdesk /Facilities Executive to join our team.
Key Responsibilities
Receive, log, and track tickets via email and helpdesk portal.
Assign work orders to maintenance, housekeeping, security, pantry, and technical teams.
Monitor ticket progress, follow up with teams, and ensure closure within SLA.
Update records and close tasks in the system.
Pre
.... Read MoreWe are hiring a Helpdesk /Facilities Executive to join our team.
Key Responsibilities
Receive, log, and track tickets via email and helpdesk portal.
Assign work orders to maintenance, housekeeping, security, pantry, and technical teams.
Monitor ticket progress, follow up with teams, and ensure closure within SLA.
Update records and close tasks in the system.
Prepare MIS and share daily/weekly reports with the Facilities Manager.
Required Skills & Qualifications
Graduate in any discipline.
1–3 years of experience in facilities, helpdesk, administration, or customer service.
Strong communication skills with command over English & local language with a customer-centric approach.
Proficient in MS Office (Excel & PowerPoint) and familiar with helpdesk/ticketing tools.
Excellent coordination, follow-up, and time-management skills.
Ability to handle pressure and manage multiple requests.
Ready to work in rotational shifts, including night shift.
Immediate joiners preferred.
Location: Sector 30, Gurugram
Salary: Based on experience
If interested, please share your resume at saurabh.singh@jll.com or contact 9818566966.
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour.
Add my business arrow_forward
Suppliers
Jobs 
News & Magazines 
Events 
Blogs 
Members Lounge
Podcasts 
Support