CHARM™ – Smart Workforce Activity Monitoring & Facility Operations Management
CHARM™ is an innovative workforce activity monitoring solution designed to enhance operational transparency, workforce accountability and service delivery across the Facility Management industry.
Through its wearable technology and integrated operations dashboard, CHARM™ enables organisations to continuousl
.... Read MoreCHARM™ – Smart Workforce Activity Monitoring & Facility Operations Management
CHARM™ is an innovative workforce activity monitoring solution designed to enhance operational transparency, workforce accountability and service delivery across the Facility Management industry.
Through its wearable technology and integrated operations dashboard, CHARM™ enables organisations to continuously record workforce activities throughout their shifts, eliminating dependence on smartphones, QR codes and manual attendance or activity logging.
Designed for facility management and service teams, CHARM™ provides visibility into on-ground activities, staff deployment, cleaning coverage, task completion and operational exceptions. Its system converts recorded shift activities into structured, reviewable reports, helping facility managers monitor workforce utilisation, identify missed tasks and improve operational efficiency.
With a simple Pair, Wear, Dock and Review process, CHARM™ offers a practical technology-driven approach to workforce monitoring and facility operations management, supporting better accountability, informed decision-making and consistent service delivery.
Key Features & Capabilities
Continuous Activity Recording: Captures workforce activities throughout the shift.
Wearable Technology: Minimises dependency on smartphones and manual activity tracking.
Workforce Monitoring: Provides visibility into employee activity and shift performance.
Cleaning Coverage Tracking: Helps identify completed, partially completed and missed cleaning activities.
Operational Dashboard: Presents team performance, building coverage and operational exceptions.
Shift Reports: Converts recorded activities into structured shift narratives for review.
Workforce Utilisation: Helps facility managers understand workforce deployment and activity patterns.
Exception Monitoring: Highlights missed tasks and operational gaps requiring attention.
Industries & Applications
Commercial buildings and corporate offices
Facility management companies
Housekeeping and cleaning operations
Integrated facility management services
Security and surveillance operations
Industrial and manufacturing facilities
Large campuses and institutional facilities
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